Health & Safety of Employees, Contractors & Third Parties

  • 50.000
    man-hours of training in H&S ,in all Group facilities and subsidiaries

  • 80%
    reduction of the process safety event rate index

  • 500,000
    man-hours without any lost workday injuries at the Aspropyrgos & Elefsina industrial facilities
    2,300,000
    man-hours without any lost workday injuries at the Headquarters

Health & Safety

Safeguarding Occupational Health, Safety &
Wellness of Employees, Contractors & Third Parties

Why is it material?

Employee Health, Safety & Wellness constitute the Group’s top priority and a fundamental business value for all of the Group’s activities, because they are interconnected to business success.

Proactive assessment and management of Health & Safety risks and opportunities can improve working conditions and workforce performance, thereby leading to improved Group performance. By extending the scope of the Health & Safety programs / actions to all partners , (e.g. local communities), we promote and sustain the long-term benefits of the Health & Safety Management System.

Constant improvement and the achievement of excellent results in matters of Process Safety and Personnel Safety are the cornerstone of our day-to-day operations and motivate us to meet our goals.

Our four main pillars of action are: 1) Leadership and commitment, 2) Consolidation of a safety culture, 3) Improvement of performance – safety indicators, 4) Lessons learned from incidents and implementation of corrective actions.

Our approach

The Group promotes Health, Safety and Wellness in the workplace by:

  • Strengthening risk prevention and mitigation measures.
  • Being committed to providing the resources needed to meet the Health & Safety goals and to continually improving the Health & Safety Management System.
  • Ensuring consultation with all stakeholders and meeting the needs of society.

These three principles are clearly stated in the company’s Policy and constitute company commitment realized through strong Leadership (leading by example).

“Risk Assessment”, which lies at the core of the Safety Management System, is supported and reinforced through procedures, inspections and safety training.

The Group upholds that ‘Safety concerns everyone’; it urges employees to report and investigate incidents, near misses and unsafe situations, and rewards the employees’ successful intervention on safety issues.

 

Our ambition

Our ambition is to be amongst the best in the industry and create a working environment with zero accidents and occupational diseases in all activities. Through strong leadership and the involvement of all employees, we seek to prevent and protect Health and enhance the Safety of employees and contractors from potential effects that could arise during the operation of the facilities.

All Group facilities set objectives in order to review and improve their performance on Health and Safety issues, with reporting and appraisal carried out periodically. Objectives on specific safety indicators are set and monitored based on, among others, the proposals by the scientific division of the European Refining Association (CONCAWE). At the same time, we extend the application of our Holistic Safety Management System to the rest of our activities, apart from Refining, in order to consolidate our safety culture and improve our performance.

Occupational Risk Management

In the field of occupational risk management, the prevention principle is applied so that potential health & safety risks can be anticipated and mitigated.

Specifically, potential risks are identified and mitigated according to the criteria set under Greek legislation (Law 3850/2010), as well as European and international codes and best practices. All facilities have written occupational risk assessment studies, which also include the measures that are taken in order to eliminate or mitigate hazards and maintain them at low and acceptable levels.

Occupational
Health & Safety

Occupational Health

Assuring employees’ health is an integral part of the company’s policy and the Health Monitoring Procedure. Periodic employee medical checkups are carried out depending on job description, age group and gender.

Employees’ health monitoring is supplemented with additional medical tests conducted by Occupational Physicians.

Occupational Safety

In 2019, approximately €18 million euros were invested in safety improvement projects at all of the the Group’s facilities in Greece and abroad. These fixed investments do not include the supply of personal protective equipment, the supply and maintenance of safety instruments and equipment, and the supply of firefighting materials and other consumables.

Group’s safety investments

Facility 2019
INVESTMENT (in €m.)
2020-2024*
INVESTMENT (in €m.)
Aspropyrgos, Elefsina
& Thessaloniki refineries
16.04 70.97
ΕΚΟ 0.58 6.30
DIAXON 0.32 0.94
HP CYPRUS 0.76 3.76
OKTA 0.12
JUGOPETROL 0.28 5.74
EKO SERBIA 0.32 0.75
EKO BULGARIA 0.05 2.73
ΑSPROFOS 0.05
TOTAL 18.52 91.19
*(approved program)

Holistic Safety Management

HELLENIC PETROLEUM Group, with the aim of continuously improving performance and achieving excellence in Safety, is committed to applying a Holistic Safety Management program across all Group activities based on the standards of other large international groups in the oil & gas industry.

In 2015, the Holistic Safety Management program was launched in the Group’s industrial facilities as well as the airport facilities of the marketing sector. The Holistic Safety Management program involves managing safety in an organized and structured way that systematizes the implementation of the required procedures.

The Holistic Safety Management program consists of 21 Systems- Pillars that are already being implemented in all industrial facilities and cover every aspect of the facilities’ operation.

In order to achieve excellence in Safety, the requirements that must be met, the roles and responsibilities regarding their implementation, and the methodology for evaluating and measuring performance are described in the framework of each System.

The Holistic Safety program of the Group is based on constant evaluation of relevant interventions. So, in 2019 new safety procedures were issued, existing procedures were improved for the three refineries and other Group facilities, and critical best practices were highlighted.

Health & Safety Indicators –
Performance of Facilities

Each of the Group’s activities (industrial facilities, fuel storage facilities, hyrocarbon E&P activities, and headquarters) sets annual measurable Key Performance Indicators regarding the improvement of its performance in Health & Safety. The performance, against the set targets, is reviewed on both a monthly and an annual basis, and the relevant report is presented to the Management.

Furthermore, HELLENIC PETROLEUM participates in the annual benchmarking survey for accidents/incidents that is conducted every year by CONCAWE, and collaborates with it.

During 2019, from a total of 10,180,194 man-hours worked, there were 22 lost workday injuries for both own staff and contractors (40% of total injuries were attributed to the slips/trips/falls category) working either at the ELPE refineries and chemical plants or at the domestic marketing sector and the Headquarters.

In 2019, the Group improved its overall position in the key H&S indicators relative to European industry averages, by one (1) quartile (CONCAWE Safety statistics). The Process Safety Event Rate (PSER) index, which is a basic operations safety indicator, improved significantly compared to 2018, exceeding the goal that had been set.

Group accidents/incidents based on the definitions provided by CONCAWE

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FACILITY HELPE
(AIC, EIC, TIC)
HEAD QUARTERS ΕΚΟ DIAXON ΑSPROFOS HP CYPRUS OKTA EKO SERBIA EKO BULGARIA JUGOPETROL
Lost Workday  Injuries or LWIs (M/F) 15
(14/1)
2
(1/1)
5
(5/0)
3
(3/0)
1
(1/0)
0 2
(2/0)
0 0 0
Lost Workday Injuries (ELPE employees/ contractors) 10/5 0/2 1/4 3/0 1
(1/0)
0 2/0 0 0 0
Fatalities(M/F) 0 0 0 0 0 0 0 0 0 0
Medical Treatment Cases or MTC (M/F) 4
(4/0)
0 1
(1/0)
0 0 0 0 0 0 0
Restricted Workday Injuries or RWI (M/F) 5
(5/0)
0 0 1
(1/0)
0 0 0 0 0 0
LWIF Index (M/F) 2.30
(2.14/0.15)
3.61
(1.81/1.81)
1.62
(1.62/0)
13
(13/0)
3.37
(3.37/0)
0 3.20
(3.20/0)
0 0 0
LWIS Index (M/F) 50.73
(47.36/38)
93.5
(157/30)
33.2
(33.2/0)
10.33
(10.33/0)
13
(13/0)
0 77.5
(77.5/0)
0 0 0
AIF (All Injury Frequency) Index (M/F) 3.67
(3.52/0.15)
3.61
(1.81/1.81)
1.94
(1.94/0)
17.33
(17.33/0)
3.37
(3.37/0)
0 3.20
(3.20/0)
0 0 0
Recordable work related ill health 0 0 0 0 0 0 0 0 0 0
Absentee Rate[2] (%) (M/F) * 0.71/1.34 0.76/1.24 4.1/3.92 0.71/1.41 1.9/1.6 8.54/8.52 0.41/1.48 1.22/ 2.51 2.5/ 1.34

1 First aid injuries are not included.
2 Absences due to incapacities of any kind (illness, accident) are included.
* For detailed information by region and gender, see indicator 403-2.

The diagrams show the evolution of the Group’s key indicators, in comparison with the relevant CONCAWE indicators over the last five years.

All Injury Frequency (AIF) index

The AIF index (ELPE & EKO) increased by 20% compared to 2018.

Lost Workday Injury Frequency (LWIF) index

The LWIF index (ELPE & EKO) increased by 13% compared to 2018.

Process Safety Event Rate (PSER)

The PSER index (ELPE & EKO) decreased by 80% compared to 2018.

Health & Safety
Training

In the context of establishing a common safety culture in all of the Group’s industrial facilities, a common basic training procedure (fire safety, rescue techniques, first aid, etc.) and leadership seminars are applied (from managers to coordinators and supervisors), in order to reinforce and consolidate a Safety Culture.

Training extends to contractors, customers, tank truck drivers, petrol station owners, and university students. Visitors are informed about onsite safety instructions through printed material.

As far as contractor training is concerned, it is based on oral presentations by Safety Engineers along with written examinations at accredited training centers. Only successful candidates are given an entry card to work in the facilities.

It is important to highlight that in 2019, the training time of own staff and contractors remained at the same level as the previous year (approximately 50,000 man-hours of training).

Man-hours of Health & Safety training by facility and gender

AIC-EIC-TIC ΕΚΟ ΟΚΤΑ DIAXON HP CYPRUS ΕΚΟ SUBSIDIARIES* ΑSPROFOS
No.of employees (M/F) 2,034
(1,858/176)
504
(330/174)
323
(253/70)
105
(92/13)
62
(44/18)
243
(125/118)
169
(111/58)
No. of trained employees(M/F) 1,305
(1,256/49)
122
(109/13)
215
(189/26)
33
(30/3)
42
(32/10)
65
(39/26)
39
(30/9)
Training manhours (M/F) 21,919
(20,607/1312)
2,206
(2,026.5/179.5)
787.5
(750/37.5)
131
(120/11)
379
(304/75)
220
(176/44)
330
(213/117)
No. of trained contractors & others (M/F) 3,168
(3,019/149)
443
(408/35)
808
(802/6)
5
(5/0)
150
(131/19)
652
(488/164)
0
(0/0)
Training man-hours of contractors & others (M/F) 15,795
(15,108/687)
5,463.5
(5,194.5/269)
405.5
(402.5/3)
2.5
(2.5/0)
535
(437/98)
1,371
(1,028/343)
0
(0/0)

*BULGARIΑ, SERBIA, JUGOPETROL

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